Frequently Asked Questions — The Perfect Dispute Plan™

Question 1

How do I enroll in a course?

Accepted Answer

Click "Enroll Now" on any course page, complete the secure checkout with your card, and your account is activated instantly. You will receive a confirmation email with your login details.

Question 2

Do I get lifetime access?

Accepted Answer

Yes. Every course purchase includes lifetime access. You can revisit any lesson, download any resource, and access new content we add at no extra charge.

Question 3

Can I access the course on my phone or tablet?

Accepted Answer

Absolutely. The platform is fully responsive and works on any device — phone, tablet, laptop, or desktop. No app download required.

Question 4

What if I already have an account?

Accepted Answer

Log in at the top of any page, then go to the course enrollment page and complete checkout. Your new course will appear in your dashboard immediately.

Question 5

Can I enroll in more than one course?

Accepted Answer

Yes. You can purchase any combination of the Consumer Credit, Business Credit, and Investigation courses. Each appears as a separate card in your student dashboard.

Question 6

What is the Consumer Credit course about?

Accepted Answer

The Consumer Credit course covers the Fair Credit Reporting Act (FCRA), how to read and analyze your credit report, how to identify inaccurate or unverifiable items, and how to write professional dispute correspondence grounded in federal law.

Question 7

What is the Business Credit course about?

Accepted Answer

The Business Credit Master Course teaches you how business credit works separately from personal credit, how to establish and build a business credit profile, and how to leverage business credit for financing and vendor relationships.

Question 8

What is the Investigation course about?

Accepted Answer

The Investigation course is an advanced program focused on conducting a thorough, evidence-based investigation of your credit file — including how to organize documentation, build an evidence index, and escalate disputes professionally.

Question 9

Are the courses available in Spanish?

Accepted Answer

Yes. All three courses have full Spanish-language enrollment pages. The course content itself is delivered in English, but Spanish-speaking students are welcome and supported.

Question 10

How long does it take to complete a course?

Accepted Answer

Each course is self-paced. Most students complete the Consumer Credit course in 2–4 weeks watching a few lessons per day. The Business Credit and Investigation courses are similar in length.

Question 11

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe checkout. No PayPal at this time.

Question 12

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your card details on our servers.

Question 13

Do you offer refunds?

Accepted Answer

Please review our Terms of Service for the full refund policy. For questions about a specific transaction, contact us at info@theperfectdisputeplan.com.

Question 14

Can I pay in installments?

Accepted Answer

We do not currently offer installment plans. Each course is a one-time payment that unlocks lifetime access.

Question 15

I forgot my password. How do I reset it?

Accepted Answer

Go to the Login page and click "Forgot password?" — or visit /forgot-password directly. Enter your email address and we will send you a reset link within a few minutes. Check your spam folder if you do not see it.

Question 16

I did not receive my verification email.

Accepted Answer

Check your spam or junk folder first. If it is not there, log in and visit your dashboard — there is a "Resend verification email" option. You can also contact support at info@theperfectdisputeplan.com.

Question 17

Videos are not playing. What should I do?

Accepted Answer

Try refreshing the page or switching browsers (Chrome and Firefox work best). Make sure your internet connection is stable. If the issue persists, contact support with the lesson name and your device/browser details.

Question 18

How do I update my name on my account?

Accepted Answer

Log in, go to your Dashboard, click the Account tab, and click the pencil icon next to your name. Changes save instantly.

Question 19

How do I download my Certificate of Completion?

Accepted Answer

Once you have completed all lessons in a course, visit the Completion page or your Account tab in the Dashboard. Click "Download Certificate" — it opens a printable page. Use your browser's Print → Save as PDF to save it.

Question 20

Is this legal advice?

Accepted Answer

No. The Perfect Dispute Plan™ provides consumer credit education only. Nothing in our courses constitutes legal advice. We teach you how federal laws like the FCRA and FDCPA work so you can make informed decisions — but we are educators, not attorneys.

Question 21

Can I share my login with someone else?

Accepted Answer

No. Each enrollment is for a single user. Sharing login credentials violates our Terms of Service and may result in account termination without refund.

Question 22

Do you guarantee specific results?

Accepted Answer

No. We provide education about consumer credit law and documentation best practices. Individual outcomes depend on many factors outside our control. We do not guarantee any specific change to your credit report or score.